Hair Bungee is located in Australia, all orders are shipped from this location.
All shipping is provided by Australia Post for both local and international orders.
We dispatch orders every Monday, Wednesday and Friday.
FREE SHIPPING – NO TRACKING
Tracking is not available for the free shipping option (it's ridiculously expensive for small orders!) but is offered as an upgrade when checking out.
SHIPPING WITH TRACKING
If you have chosen to add Tracking to your order, the tracking number will be included in your 'Item Shipped' email confirmation.
DELIVERY TIME APPROXIMATE
AUSTRALIA (New AustPost Delivery Times):
East/Central Australia: Please allow 5-7 days for delivery.
North/West Australia : Please allow up to 10 days.
USA/CANADA/UK/EUROPE: Please allow 15-20 working days.
OTHER AREAS: Please allow 30 working days.
Where is my order?
An estimate of shipping times are above. When calculating your approximate delivery time please note that 'working days' are Monday to Friday and any public holidays.
For example: 10 working days + 2 weekends (4 days) + 1 public holiday = 15 days.
Proof of Shipping
All non-tracked and tracked orders are photographed with their consignment number prior to shipping.
Wrong Name / Address
We will endeavour to make these changes on your behalf unless the order has already been shipped.
If your order is returned to us due to a wrong address or non-collection, we will re-send the item for the additional cost of shipping or refund your purchase price less the cost of shipping and handling.